Index to Volume Thirteen:
January 2008 to December 2009

References are to page numbers, except that Supp. = Supplement (and date), and PF = Permanent File supplement (and date). Authors,
book titles, Golf Clubs, trade names, Latin names, legislation, legal cases and Tribunal reports and Company names are in italics.
Agronomy
A New Turf War? 64
Are Frost Greens Really Necessary (Peter Wisbey) 08
Autumn Renovation of Greens, Tees & Fairways
(Peter Wisbey) 144
Beating the Credit Crunch (Alistair Beggs) 184
Benchmarking on the R & A Website 34
The Bunkers are Terrible (Stuart Ormondroyd) 176
Buying Seed (Alistair Beggs) 136
Commercial Composts (Alistair Beggs) 40
Deep Rough 160
Dew & Leaf Moisture - Triggers for Disease
(Alistair Beggs) 168
Disturbance Theory - Mowing
(Richard Windows & Henry Bechelet) 128
Disturbance Theory - Pride and Joy
(Richard Windows & Henry Bechelet) 192
Disturbance Theory - Rolling Out
(Richard Windows & Henry Bechelet) 80
Golf Course Benchmarking (Quality Auditing) 156
Green Speed - a Satisfactory Compromise (Alistair Beggs) 56
Heather Beetle 96
Irrigation - or Not? (Ian Henderson) 32
Measuring Success (Alistair Beggs) 120
Moving Towards Greater Sustainability 10
Pesticide Law and Illegal Products (Alistair Beggs) 152
Red Leaf Spot (Alistair Beggs) 72
Rhododendrons - Update 142
Shades of Grey (Nick Gammon) 124
The Quantitative Analysis of Golf Courses
(Alistair Beggs) 24
The Sustainable Use of Pesticides (Jon Allbutt) 14
Tall Fescue - A New Grassing Option (Alistair Beggs) 88
Verticutting - Is It All Good News (Alistair Beggs) 16
Woodland Management - Case Study
(John Nicholson) 104,112
Annual General Meetings, guidance on PF 02/06
Annual programme for Committee meetings PF 03/06
Assistant Greenkeeper, job description PF 02/06
The Annual Review Report (Trevor Powell) 164,171
Are You a ‘Professional’ Club Manager (Jerry Kilby) 169
Assistant Secretary, job description PF 02/06
Attracting Volunteers 147
Augusta Syndrome 129
Awards
EGU/EWGA - RangeMark 47
EGU - Steward of the Year 31,150
EGU - Various 135
Back to School! (Dave Houlihan) 166
BAGCC see British Association of Golf Course Constructors
BIGGA see British and International Golf Greenkeepers
Association
Book Reviews
Birds & Golf Courses 182
R & A Handbook, 2008 23
R & A Handbook, 2009 127
British and International Golf Greenkeepers Association
Agreement with CMAE 127
BIGGA/CMAE/PGA - Golf Club Management
Partnership 167
Salary Recommendations, 2008 12
Salary Recommendations, 2009 101,105
Unsung Hero Awards 183
Update 111,119
British Association of Golf Course Constructors
Membership 23,143
Buildings and facilities, review questions PF 03/06
BTME
2010 183
Future Dates 23,111
Catering
Bar and, review questions PF 03/06
Catering Facilities and the Law (Richard Norman) 188
Charity Fundraising 135
Clubgolf 79,111
Club Constitution
Review Scheme PF 03/06
Club Managers Association
Are You a ‘Professional’ Club Manager
(Jerry Kilby) 169
BIGGA agreement 127
BIGGA/CMAE/PGA - Golf Club Management
Partnership 167
Events 167
Professional Qualification 23
Website 143
Committee, annual programme PF 03/06
Committees, terms of reference for sub- PF 02/06
Committee Members, trustees and directors PF 02/06
Committees
The Annual Review Report (Trevor Powell) 164,171
Attracting Volunteers 147
R & A - Golf Course Committee Report 127
So - You Have Joined the Committee? 109
Towards an Effective Committee 51,61
Communication
Email Tips and Techniques 28
Email Suggestion re Golf Club Thefts 189
Newsletters 181,191
Preparing a Presentation 43,53
Competition(s)
Entry fees, prizes and VAT PF 02/06
Jonas/Clubminder - Competition Fee Survey 103
Matches and social activities, review questions PF 03/06
Computer software, tools and technology
Creating an IT Strategy 163
Email Tips and Techniques 28
GCS Survey Results 58
IT Check-Up 82
Mobile Phone Tips 22
Technology Recycling 75
Will Technology Replace the Traditional Caddie 54
Conferences
BTME - Future dates 23,111
BTME - 2010 183
Contract samples
Assistant Greenkeeper PF 02/06
Assistant Secretary PF 02/06
Course Manager/Head Greenkeeper PF 02/06
General Manager PF 02/06
Golf Club Professional PF 02/06
Head Steward PF 02/06
Head Steward and Wife (various forms) PF 02/06
Independent Caterer PF 02/06
Other Staff PF 02/06
Secretarial Assistant (Accounts) PF 02/06
Secretary/Manager PF 02/06
Steward as Franchised Caterer PF 03/06
Council of National Golf Unions
2008-2011 Manual 01
Active/Inactive Handicapping Scheme 98
CONGU Handicaps 98
Mixed Golf 18
Course Management
A New Turf War? 64
Are Frost Greens Really Necessary (Peter Wisbey) 08
Autumn Renovation of Greens, Tees & Fairways
(Peter Wisbey) 144
Beating the Credit Crunch (Alistair Beggs) 184
The Bunkers are Terrible (Stuart Ormondroyd) 176
Buying Seed (Alistair Beggs) 136
Commercial Composts (Alistair Beggs) 40
Course Benchmarking 19,34,47
Deep Rough 160
Dew & Leaf Moisture - Triggers for Disease
(Alistair Beggs) 168
Disturbance Theory - Mowing
(Richard Windows & Henry Bechelet) 128
Disturbance Theory - Pride and Joy
(Richard Windows & Henry Bechelet) 192
Disturbance Theory - Rolling Out
(Richard Windows & Henry Bechelet) 80
Emergency Planning - Flooding (Jon Allbutt) 48
European Water Management Legislation 62
Golf Course Benchmarking (Quality Auditing) 156
Green Speed - a Satisfactory Compromise (Alistair Beggs) 56
Have Your Say on the Future of Water (Jon Allbutt) 118
Heather Beetle 96
Irrigation - or Not? (Ian Henderson) 32
Measuring Success (Alistair Beggs) 120
Moving Towards Greater Sustainability 10
Pesticide Law and Illegal Products (Alistair Beggs) 152
Pesticides (Jon Allbutt) 117
Policy document, advice and guidance on
(Jim Arthur) PF 02/06
The Quantitative Analysis of Golf Courses
(Alistair Beggs) 24
R & A - Best Course for Golf re-launch 175
Red Leaf Spot (Alistair Beggs) 72
Shades of Grey (Nick Gammon) 124
The Sustainable Use of Pesticides (Jon Allbutt) 14
Tall Fescue - A New Grassing Option (Alistair Beggs) 88
Verticutting - Is It All Good News (Alistair Beggs) 16
Woodland Management - Case Study
(John Nicholson) 104,112
Course Manager/Head Greenkeeper - sample
contract and job description PF 02/06
Course, review questions PF 03/06
Dealing with Complaints 04
Diary Dates, 2008 07
Diary Dates, 2009 111
Disabled British Open 151
Disciplinary, grievance and sickness procedures
(for employees) see Sample contracts PF 03/06
Discipline in the Golf Club (Roger Attrill) 67
Dress Code Conflicts 133
Ecology and Environment
Benchmarking on the R & A Website 34
Birds & Golf Courses 182
Eco-friendly tees 79
Golf Environment Organisation 87,143
Have Your Say on the Future of Water (Jon Allbutt) 118
New Environmental Protection Regulations for the
Use of Pesticides (Jon Allbutt) 190
Recycling Tips 37
The Rewards of Being Energy Efficient
(Richard Stuttard) 180
Storage Reservoirs 79
STRI Environment Awards 175
Sustainable Golf Development Project 87
Technology Recycling 75
Education and Training
Certificate in Golf Club Management 151
EGU - England Experience 150
Funding of Greenkeeper Training 35
GTC - Diplomas 183
Scotland’s Golf Management Degree 151
Staff Training and Assessment 29
STRI - Amenity Horticulture Courses 39
EGU see English Golf Union
EIGCA see European Institute of Golf Course Architects
ELGA see English Ladies Golf Association
Electricity at Work 170
Employee(s)
Bullying and Harassment in the Workplace
(Emma Thompson) 89
Bullying and Harassment in the Workplace - Part 2
(Emma Thompson) 98
Disciplinary procedures PF 03/06
Employers Beware! (Emma Thompson) 145
Formal Appraisal System 69
Grievance procedures PF 03/06
Holiday Pay & Sick Leave 146
Illegal Working (Victoria Wright) 25
Paternity Leave 150
Recruiting a New Head Greenkeeper/Course Manager 18
Recruitment Service 135
Redundancy, Performance & Disciplinary Proceedings
(Emma Thompson) 187
The Secretarial Merry-Go-Round 132,139
STRI - Recruitment Service 47
Workplace Stress Claims (Emma Thompson) 106
Employment Law
Bank/Paid Holidays for Golf Club Staff 09
Employers Beware! (Emma Thompson) 145
Holiday Pay & Sick Leave 146
National Minimum Wage 23,102,143
Paternity Leave 150
Redundancy and Age Discrimination
(Emma Thompson) 122
Unfair Dismissal & Expired Disciplinary
Warnings (Emma Thompson) 41
End of Golf Boom Could Signal Closures
(Peter Dixon) 107
England Golf Update 39,71,111,175
English Golf Union
Appointments
Captain 103
President 15,71,119,167
‘Are You Ready?’ Scheme 142
Associate Membership - terminated 39
Awards 135
Captains/Club Services 103,150
Central Handicaps Database 05
Child Protection Policy 07
Club Membership 119
Club Liaison Meetings 175
Conference 103
County Golf Development 39,63
England Experience - Coaching 150
England Golf - Update 111
English Amateur Open 2011 135
Funding for Coaching 15,119
Funding for Isle of Man 87
Golf Central 27
GolfMark 15,79,135,159
Merger with EWGA? 103
President Elect - the late Peter Benka 05
Questionnaire 23,95
RangeMark 47
Steward of the Year 31,150
English Women’s Golf Association
Club Membership 119
County Golf Development 39,63
County Coaching 135
Funding for Coaching 15,119
GolfMark 15,79,135
Management Board Appointments 15
Merger with EGU? 103
Questionnaire 23,95
RangeMark 47
Enjoying a Golf Tournament 38
Equipment
Counterfeit Clubs 79
Eco-friendly tees 79
Golf bag alarm 151
Rules 71
European Institute of Golf Course Architects
Library 23,39
Relocation 07
Website 143,159
Exhibitions
BTME, Future dates 23,111
BTME, 2010 183
Scottish Golf Show 95,175
Finance
3-Year Cap on Tax Recovery (Greg Mayne) 33
The New 2010 Rateable Values (Mark Smith) 177
Advisory Fuel Rates 150
Bank/Paid Holidays for Golf Club Staff 09
Can You Insure Smarter? 70
Charity Fundraising 135
CASC - Where are We Now? (Robert Twydle) 138
Credit Crunch Challenge (Nick Hunter) 73,81
End of Golf Boom Could Signal Closures
(Peter Dixon) 107
Finance & Administration (Review Scheme) PF 02/06
A Golf Club Expenditure Review (Chris Silcox) 92
Grass is Greener with VAT Exemption (Greg Mayne) 97
Greenkeeper Salary Recommendations, 2008 12
Greenkeeper Salary Recommendations, 2009 101,105
How to Save Money on Your Audit Fees
(Robert Twydle) 50
Insurance Tips (Barry Gibbs) 44
Managing Subscriptions in a Downturn
(Norman Crawford) 113
New VAT & Duties Appeal Rules (John Shelley) 122
National Minimum Wage 13,23,95,102,143
Rent Reviews (Charles Greville Heygate) 185
Retrospective VAT Recovery (Greg Mayne) 66
The Rewards of Being Energy Efficient
(Richard Stuttard) 180
Tips and the National Minimum Wage 141
VAT and Benefits in Kind (Greg Mayne) 137
VAT and Correction of Errors 153
VAT Exemption for Fund Raising Events (Greg Mayne) 121
VAT on Green Fees 186
VAT Rate - Jan 2010 189
VAT Refunds - the New Rules (John Shelley) 57
Welsh Clubs - Ryder Cup Grants 63
“What exactly am I getting for my money?” 175
Funding
clubgolf 111
PGA 159
GCS News
12th Open Championship 06
13th Open Championship 06
14th Open Championship 183
Glossary of Golf Associations PF 04/06
Golf Central 27
Golf Club Management
Active/Inactive Handicapping Scheme 98
Are You a ‘Professional’ Club Manager (Jerry Kilby) 169
Attracting Volunteers 147
Augusta Syndrome 129
British Standards Institute (Derek Mellin) 60
Bullying and Harassment in the Workplace
(Emma Thompson) 89
Bullying and Harassment in the Workplace - Part 2
(Emma Thompson) 98
CONGU Handicaps 98
EGU - Child Protection Policy 07
Club’s constitution and rules - review questions PF 03/06
Committee Members, trustees and directors PF 02/06
Customer Relationship Management 114
Dealing with Complaints 04
Discipline in the Golf Club (Roger Attrill) 67
Drinking & Driving on the Course (Mike Shaw) 161
EGU - Club Membership 119
Email Suggestion re Golf Club Thefts 189
Email Tips and Techniques 28
Employers Beware! (Emma Thompson) 145
Formal Appraisal System 69
A Golf Club Expenditure Review (Chris Silcox) 92
Golf Club Management - the Future (Ken Hannah) 76,84
Golf Club Survival Report 79
Illegal Working (Victoria Wright) 25
Incorporation is now Essential 178
Institutional Memory 93
Interview - John Cox - Tadmarton Heath 116
IT Check-Up 82
Let The Manager Manage! 45
Managing Subscriptions in a Downturn
(Norman Crawford) 113
Managing Teams 140,148,158
Performing Rights… and Wrongs 125,134
Preparing a Presentation 43,53
Recruiting a new Head Greenkeeper/Course Manager 18
Recycling Tips 37
Redundancy and Age Discrimination
(Emma Thompson) 122
Retaining Members - the Renewal Decision 114
The Secretarial Merry-Go-Round 132,139
Terms of reference for sub-committees PF 02/06
Time Management 21,29,36
Towards an Effective Committee 51,61
Volunteering in Action 154
Workplace Stress Claims (Emma Thompson) 106
Golf Club Quiz, The 31
Golf Environment Organisation
Certification 143
Name Change 87
Sustainable Golf Development Project 87
Golf Foundation
Appointment 63
clubgolf 15,111
Funding Grants 55
Golf Roots 2009 151
Internet Funding 31
News 39,143
Golf Union of Ireland
Amateur Success 143
Golf Union of Wales
Membership Database 103
Roadshows - STRI 15
Update (Richard Dixon) 91
GolfClubsXpress 150
Gratuities, income tax and NIC PF 02/06
Greenkeeper(s)
Diplomas 183
Funding of Training 35
Greenkeeper.eu publication 79
Recruiting a New Head Greenkeeper/
Course Manager 18
Red Diesel 59,81,131
Salary Recommendations, 2008 12
Salary Recommendations, 2009 101,105
Sample contract (2) Head PF 02/06
Sample job description (4A) Assistant PF 02/06
Staff Training and Assessment 29
STRI - Recruitment Service 47
GTC/Greenkeepers Training Committee
Chairman 2009 143
Diplomas 183
Health & Safety Guidance 47
Recruiting a New Head Greenkeeper/
Course Manager 18
Staff Training and Assessment 29
Handicaps
Active/Inactive Handicapping Scheme 98
CONGU, 2008-2011 Manual 01
CONGU Handicaps 98
EGU Central Handicaps Database 05
Mixed Golf 18
Head Cook - sample contract and job description PF 02/06
Head Steward and Wife - sample contract
and job description PF 02/06
Head Steward - sample contract and
job description PF 02/06
Health and Safety
Bridges on the Course 146
Catering Facilities and the Law (Richard Norman) 188
Child Protection 47
Drinking & Driving on the Course (Mike Shaw) 161
Electricity at Work 170
Emergency Planning - Flooding (Jon Allbutt) 48
First Aid at Work Regulations (Jon Allbutt) 65
GTC - Health & Safety Guidance 47
Mobile Phone Tip 135
New Environmental Protection Regulations for the
Use of Pesticides (Jon Allbutt) 190
NGCAA Advice 119
Pesticides (Jon Allbutt) 117
Red Diesel 59,81,131
Swine Flu - Advice for Businesses 153
The Sustainable Use of Pesticides (Jon Allbutt) 14
Hiring out Club premises
Sample booking form PF 04/06
Independent Caterer - sample contract PF 02/06
Institutional Memory 93
Insurance
Can You Insure Smarter? 70
Insurance Tips (Barry Gibbs) 44
Interviews
John Cox - Tadmarton Heath 116
Irish Golf Union
See Golfing Union of Ireland
Irrigation
Water Management Legislation 62
Job descriptions
Assistant Greenkeeper PF 02/06
Assistant Secretary PF 02/06
Course Manager/Head Greenkeeper PF 02/06
General Manager PF 02/06
Head Cook PF 02/06
Head Steward and Wife PF 02/06
Secretary/Manager PF 02/06
Secretarial Assistant (Accounts) PF 02/06
Junior Golf
Back to School! (Dave Houlihan) 166
Child Protection 47
CiG Strategy Group 39
Clubgolf 79
EGU/EWGA - GolfMark 15,79,135,159
EWGA County Coaching 135
Epping Golf Club ‘Mighty Masters’ 141
GF funding grants 55
GF Golf Roots 2009 151
GF internet funding 31
GF news 39
Marketing Junior Golfers - Abbotsley GC 07
National Skills Challange 119
K
Ladies’ Golf Union
Appointments
CEO Departure - Lesley Burn 07
Solheim Cup - 2011 - Killeen Castle 87
Let The Manager Manage! 45
Legal
Bank/Paid Holidays for Golf Club Staff 09
Bullying and Harassment in the Workplace
(Emma Thompson) 89
Bullying and Harassment in the Workplace - Part 2
(Emma Thompson) 98
Catering Facilities and the Law (Richard Norman) 188
Counterfeit Clubs 79
Drinking & Driving on the Course (Mike Shaw) 161
Employers Beware! (Emma Thompson) 145
New Environmental Protection Regulations for the
Use of Pesticides (Jon Allbutt) 190
European Water Management Legislation 62
First Aid at Work Regulations (Jon Allbutt) 65
Holiday Pay & Sick Leave 146
Illegal Working (Victoria Wright) 25
Incorporation is now Essential 178
National Minimum Wage 13,23,95
Performing Rights… and Wrongs 125,134
Pesticides (Jon Allbutt) 117
Redundancy and Age Discrimination
(Emma Thompson) 122
Redundancy, Performance & Disciplinary Proceedings
(Emma Thompson) 187
Unfair Dismissal & Expired Disciplinary Warnings
(Emma Thompson) 41
Working Time Regulations 09,12,101
Workplace Stress Claims (Emma Thompson) 106
Letters
Sky TV (Martyn Senior and Simon Kay) 134
Society Golf v Club Membership (Martin Bennet) 55
Society Golf v Club Membership (Neil Sjoberg) 68
LGU see Ladies Golf Union
LPGA see Ladies Professional Golf Association
Logos Golf Ministries 127
London Golf Show 111
Managing Subscriptions in a Downturn (Norman Crawford) 113
Managing Teams 140,148,158
Marketing
Credit Crunch Challenge (Nick Hunter) 73,81
Customer Relationship Management 114
Drive to Survive - Dollar GC 159
England’s Atlantic Links 143
Epping Golf Club ‘Mighty Masters’ 141
EGU - Are You Ready? 142
Golf Central 27
Golf Club Management - the Future (Ken Hannah) 76,84
Golf Participation/SMS Survey 31
Golfing Rewards 87
Junior Golfers - Abbotsley GC 07
Marketing the Links 03
Marketing - the Facts & the Myths (Bob Hill) 123
National County Card 63,78,127
Night Golf (Neil Sjoberg) 20
Retaining Members - the Renewal Decision 114
Retaining Your Customers (Robert Twydle) 92
Society Golf v Club Membership (Neil Sjoberg) 63
Tourism South-East 87
“What exactly am I getting for my money?” 175
Why I Gave My Golf Club the Birdie (Tom Cox) 43
Meetings
Annual General, guidance on PF 02/06
Preparing a Presentation 43,53
Membership
Dealing with Complaints 04
Dress Code Conflicts 133
EGU Associate Membership - terminated 39
EGU/EWGA Survey 23,95
Email Tips and Techniques 28
Newsletters 181,191
Review questions PF 03/06
Retaining Your Customers (Robert Twydle) 92
Society Golf v Club Membership (Martin Bennet) 55
Society Golf v Club Membership (Neil Sjoberg) 63
The GCS Survey - 2008 49
Mobile Phone Tips 22
National Association of Public & Proprietary Golf Clubs
& Courses 31
National County Card 63,87,127
National Golf Clubs’ Advisory Association (NGCAA)
Drinking & Driving on the Course (Mike Shaw) 161
Health & Safety 119
National Insurance Contributions
Gratuities PF 02/06
Newsletters 181,191
Night Golf (Neil Sjoberg) 20
Noticeboard 07,15,23,31,39,47,55,63,71,79,87,95,103,111
119,127,134-5,142-3,150-1,159,167,175,183
Obituary - Kevin Hawthorn 86
On Course
A New Turf War? 64
Are Frost Greens Really Necessary (Peter Wisbey) 08
Autumn Renovation of Greens, Tees & Fairways
(Peter Wisbey) 144
Beating the Credit Crunch (Alistair Beggs) 184
The Bunkers are Terrible (Stuart Ormondroyd) 176
Buying Seed (Alistair Beggs) 136
Commercial Composts (Alistair Beggs) 40
Dew & Leaf Moisture - Triggers for Disease
(Alistair Beggs) 168
Disturbance Theory - Mowing
(Richard Windows & Henry Bechelet) 128
Disturbance Theory - Pride and Joy
(Richard Windows & Henry Bechelet) 192
Disturbance Theory - Rolling Out
(Richard Windows & Henry Bechelet) 80
Emergency Planning - Flooding (Jon Allbutt) 48
Green Speed - a Satisfactory Compromise
(Alistair Beggs) 56
Heather Beetle 96
Irrigation - or Not? (Ian Henderson) 32
Measuring Success (Alistair Beggs) 120
Pesticide Law and Illegal Products (Alistair Beggs) 152
The Quantitative Analysis of Golf Courses
(Alistair Beggs) 24
Red Leaf Spot (Alistair Beggs) 72
Rhododendrons - Update 142
Tall Fescue - A New Grassing Option
(Alistair Beggs) 88
Verticutting - Is It All Good News (Alistair Beggs) 16
Woodland Management - Case Study
(John Nicholson) 104,112
Open Championship
2008 - Royal Birkdale 07
2009 - Turnberry - Ticket details 95
2010 - St Andrews 119,167
2011 - Royal St George’s 31
2012 - Royal Lytham & St Annes 31
2013 - Muirfield 142
Local Final Qualifying Courses - 2009 142
Local Final Qualifying Courses - 2010/11 31
Mystery and History of the Open Trophy 52
Regional Qualifying 134
Pace of Play 130
Performing Rights… and Wrongs 125,134
PGA see Professional Golfers’ Association
Prizes
Competitions, entry fees, and VAT PF 02/06
Professional
Counterfeit Clubs 79
Marketing the Links (Andrew Reynolds) 03
Review questions PF 03/06
Sample contract PF 02/06
Professional Golfers’ Association
BIGGA/CMAE/PGA - Golf Club Management
Partnership 167
Publications
Annual Review of Golf Coaching 63
Birds & Golf Courses 182
CONGU, 2008-2011 Manual 01
England Golf 71
Golf Club Survival 79
Greenkeeper.eu publication 79
GTC - Health & Safety Guidance 47
Guidelines for Safeguarding Children in Golf 39,79
Storage Reservoirs 79
The Golf Club Quiz 31
R & A Golfer’s Handbook 2008 23
R & A Golfer’s Handbook 2009 127
Scottish Golf Guide 103
STRI Publication - Disturbance Theory 23
Tourism South-East - Guide to Golf 87
A Walk Down the Fairway of VAT 135
Q
R & A
Best Course for Golf re-launch 175
Captain 2009 142
Course Benchmarking 19,34
Diary Dates - 2009 111
Equipment Rules 71
Etiquette 103
European Strategies 71
Golf Course Committee Report 127
Handbook 2008 23
Handbook 2009 127
Moving Towards Greater Sustainability 10
Open Championship
2008 - Royal Birkdale 07
2009 - Turnberry - Ticket details 95
2010 - St Andrews 119,167
2011 - Royal St George’s 31
2012 - Royal Lytham & St Annes 31
2013 - Muirfield 142
Local Final Qualifying Courses - 2009 142
Local Final Qualifying Courses - 2010/11 31
Mystery and History of the Open Trophy 52
Regional Qualifying 134
PGA Grant 159
Sustainable Golf 95
World Golf Foundation 111
Review Scheme (Questions)
(1) Buildings and Facilities PF 03/06
(2) The Course (including machinery, stroke
index and local rules) PF 03/06
(3) Catering and Bar PF 03/06
(4) Societies PF 03/06
(5) Comps, Matches and Social Activities PF 03/06
(6) The Club’s Constitution and Rules PF 03/06
(7) Membership PF 03/06
(8) The Professional PF 03/06
(9) Finance & Administration PF 02/06
Rules of Golf
Distance Measuring Devices 103
Slow Play Remedies (Martin Yates) 74
Who Wants to be a Referee? (Martin Yates) 02
Ryder Cup
2010 - Wales 63,143
St Andrews
Green Fees 79,175
Scottish Association of Golf Course Architects 167
Scottish Golf Union
Chairman 119
clubgolf 79
Funding 15
Golf Awareness 127
Membership Database 103
Scotland’s Golf Management Degree 151
Scottish Golf Card 135
Scottish Ladies Golf Association
Funding 15
Membership Database 103
Scottish Golf Card 135
The Secretarial Merry-Go-Round 132,139
Secretary/Manager
Contract and job description PF 02/06
SGU see Scottish Golf Union
Sky TV 127,134
SLGA see Scottish Ladies’ Golfing Association
Slow Play Remedies (Martin Yates) 74
So - You Have Joined the Committee? 109
Solheim Cup
2011 - Killeen Castle 87
STRI
Accreditation 167
Amenity Horticulture Courses 39
Course Dates - 2009 111
Environment Awards 175
Publication - Disturbance Theory 23
Recruitment Service 47
Unsung Hero Awards 183
WGU Roadshows 15
Subscribers’ Queries
Bridges on the Course 146
Deep Rough 160
Past Member - Royal Blackheath 11
VAT on Green Fees 186
Surveys
Current Climate Survey 149
EGU/EWGA Questionnaire 23,95
EGU Membership 108
Golf Participation/SMS 31
Jonas/Clubminder - Competition Fees 103
The GCS - 2008 49,58
Swine Flu - Advice for Businesses 153
Tax Notes and Taxation
3-Year Cap on Tax Recovery (Greg Mayne) 33
The New 2010 Rateable Values (Mark Smith) 177
Advisory Fuel Rates 150
CASC - Where are We Now? (Robert Twydle) 138
Grass is Greener with VAT Exemption (Greg Mayne) 97
How to Save Money on Your Audit Fees
(Robert Twydle) 50
New VAT & Duties Appeal Rules (John Shelley) 122
Rent Reviews (Charles Greville Heygate) 185
Retrospective VAT Recovery (Greg Mayne) 66
Tips and the National Minimum Wage 141
VAT and Benefits in Kind (Greg Mayne) 137
VAT and Correction of Errors 153
VAT Exemption for Fund Raising Events (Greg Mayne) 121
VAT on Green Fees 186
Terms of Reference for Sub-Committees
(1) Finance Committee PF 02/06
(2) House Committee PF 02/06
(3) Green Committee PF 02/06
(4) Handicap and Competitions Committee PF 02/06
(5) Long Term Planning Committee PF 02/06
The Ever Improving Golf Club (Robert Twydle) 17
Time Management 21,29,36
Tournaments
Golf Empire 87
Fathers & Sons 79
Single-Figure Tour 87
Training and Education
Certificate in Golf Club Management 151
EGU - England Experience 150
Funding of Greenkeeper Training 35
GTC - Diplomas 183
Scotland’s Golf Management Degree 151
Staff Training and Assessment 29
STRI - Amenity Horticulture Courses 39
Unsung Hero Awards 183
VAT
3-Year Cap on Tax Recovery (Greg Mayne) 33
Competition Entry Fees and Prizes PF 02/06
Grass is Greener with VAT Exemption (Greg Mayne) 97
New VAT & Duties Appeal Rules (John Shelley) 122
Prizes PF 02/06
Publication - A Walk Down the Fairway of VAT 135
Refunds 13
Refunds - the New Rules (John Shelley) 57
Retrospective VAT Recovery (Greg Mayne) 66
VAT and Benefits in Kind (Greg Mayne) 137
VAT and Correction of Errors 153
VAT Exemption for Fund Raising Events
(Greg Mayne) 121
VAT on Green Fees 186
VAT Rate - Jan 2010 189
Volunteering in Action 154
Water Management Legislation 62
Websites
BIGGA 111
British Association of Golf Course Constructors 23
Children in Golf Strategy Group 39
Club Managers Association of Europe 23
Council of National Golf Unions - CONGU 01
Department for Business Innovation & Skills 141
Disabled British Open 151
EGU 07
EIGCA 07
EWGA 15
Golf Empire 87
GolfMark 79
Golf Environment Organisation 87
Golf Foundation 15
GTC 18
National Association of Public & Proprietary
Golf Clubs & Courses 31
National County Card 63
NGCAA 119
National Sports Foundation 55
PGA 159
R & A 03
R & A Course Management 18
Scottish Association of Golf Course Architects 167
St Andrews Links 07
SGU 79
STRI 15
TGI Golf 79
WGU see Golf Union of Wales
Who Wants to be a Referee? (Martin Yates) 02
Why I Gave My Golf Club the Birdie (Tom Cox) 43
X, Y, Z

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